Refund Policy
Last updated: June 19, 2026
1. Digital Products Policy
Due to the digital nature of our products (beats, sound kits, music licenses, and digital downloads), purchases are treated as non-refundable once files are delivered. This policy is subject to final legal review.
2. Refund Eligibility
Support may review the following limited issues:
- Technical Error: If you are unable to download or access the purchased files due to a technical issue on our end
- Product Defect: If the purchased file is corrupted, incomplete, or does not match the product description
- Duplicate Purchase: If you accidentally purchase the same product twice within 24 hours
3. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Incompatibility with your software or equipment
- Failure to read product descriptions or license terms before purchase
- Use of the product in a way that violates the license terms
4. Refund Process
To request a refund, please contact us within 7 days of purchase at:
Email: prod.saahil@gmail.com
Instagram: @prodsaahil
Please include your order number and a brief explanation of the issue. We will review your request and respond within 3-5 business days.
5. Dispute Resolution
If you are not satisfied with our resolution of a refund request, you may contact your payment provider (e.g., Stripe, credit card issuer) to initiate a dispute. However, we encourage you to contact us first so we can resolve the issue directly.
6. License Revocation
If a refund is issued, your license to use the product is immediately revoked. You must delete all copies of the product from your devices and cease all use of the product.